Industry Circular No. 35 of 2020 - Business Continuity Update: Operations

Industry Circular No. 35 of 2020

BVI FSC Business Continuity Update: Operations

The BVI Financial Services Commission ("the Commission") has adjusted its business operations and services following the issuance of Curfew (No. 33) Order, 2020 by the Government of the Virgin Islands from 24 September through 1 October 2020. Please take note of the following:

HK Office  
In-office processing of transactions continues daily from 10:00 a.m. – 12:00 p.m. Arrangements for the delivery of certificates to agents via courier continues.

BVI Offices  
Effective Monday, 28 September 2020, contactless services continue between the hours of 9:00 a.m. and 4:00 p.m. Our physical offices remain closed to the public. Details below:

Adjusted Certificate Collection Arrangements
Certificate collection is available daily from 9:00 a.m. – 4:00 p.m. by appointment only. Agents should call (284) 347-4120 to schedule appointments.

Remittances to the Commission
Acceptance of cheque payments for deposit accounts and any other payments due (including those necessitated by a Court Order) to the Commission resumes daily via the drop-box facility at the Commission's Administration building (18 Pasea Estate Road). Cheques dropped off to replenish deposit accounts before 4:00 p.m. will be processed on the same day.

See instructions for making cheque payments through our Drop-Box Facility and for electronic transfers.

Our team remains available by email and telephone to address and resolve queries. Industry practitioners are encouraged to use the division email contact list for correspondence with the Commission.

Please continue to monitor the Commission's website for essential updates.