FAQs

Yes! Each Authorised Signatory must be setup by the FSC. Please complete the relevant sections on pages 2 and 3 of the Registration Form for each authorised signatory. Authorised Signatories within VIRRGIN are the ONLY users allowed to submit filings that require payment and create staff login accounts for other employees.

Authorised Signatories must be created by the FSC and are the only users allowed to submit filings that require payment. Staff users are created by the agent at their office once they have access to VIRRGIN. Staff users can submit filings that do not require payment and prepare individual or batch transactions for approval by the Authorised Signatory.

VIRRGIN supports payments for transactions using credit cards, electronic cheques, electronic funds transfer, and a prepaid deposit account. You may start a deposit account with the FSC and payment for transactions using VIRRGIN are automatically deducted from your available balance.

If you do not have enough funds in your deposit account to support the transactions you are trying to complete you have several options:

• increase your deposit account through a payment at the Registry
• select an alternative payment method e.g. credit card
• remove some items from your transaction list to reduce the transaction total

Official documents issued by the FSC will be issued by hard copy original and bear an electronically affixed signature.

Please fill in the job title of the Agent Representative completing that section of the form.

Please provide the company's licence number (under the Banks and Trust act or the Company Management Act) issued by the FSC.

This is the person we will contact regarding any financial management issues, we will also provide notification for critical balance information on your deposit account.

Currently, VIRRGIN does not producea daily list of financial transactions on the Agents side. VIRRGIN does however return a receipt for each individual or batch of transactions uploaded to the Registry. Each transaction confirmation and receipt lists the relevant transactions and reference information. On the Agent side, there is also a module to monitor your deposit (payment on account) account.

Payment must be available to the FSC at the time of the transaction. This is facilitated through the deposit account and credit card. The FSC recommends that Agents use the deposit account feature to maintain an available balance for completing transactions using VIRRGIN. All cheques delivered to the Registry's Finance Department will be treated as cash and immediately available for use through VIRRGIN.

No, Authorised Signatories are limited to companies and transactions for the specific Registered Agent assigned during the application process.

Please provide a general email address for automatic notices from the VIRRGIN system (i.e. approval notices, defect notifications etc.) to enable multiple members of your staff to access system generated emails.

Designate up to 2 persons to communicate with the Registry for more efficient service and response.

Attach the VIRRGIN generated receipt to e-filings

The Registry of Corporate Affairs cannot honour transactions that have been saved or confirmed by agent staff or authorised signatory and not submitted. Documents must have a valid VIRRGIN receipt OR the appropriate Registry Form for acceptance as filed.